CMA to Investigate Google’s Search Services

A detective looking like Sherlock Holmes is holding a magnifying glass over Google's logo to denote CMA investifation of Google’s Search Services.

The Competition and Markets Authority (CMA) is investigating whether Google’s dominance in search and search advertising is limiting competition and innovation in the UK.

With over 90% of search queries and 200,000+ advertisers relying on Google, there’s no denying it has significant market power. But let’s not forget that Google is dominant because it’s good at what it does. Its search advertising is an incredibly powerful tool for businesses that know how to use it effectively.

My concern? If Google’s services are restrained, businesses that depend on its search platform could lose out.

Many businesses, especially small and medium-sized enterprises (SMEs), heavily rely on Google Ads to generate leads and sales. If regulations disrupt Google’s ability to operate as it does now, these businesses could face higher costs or less effective ways to reach their audience.

How about the lack of alternatives? While search engines like Bing or social media platforms exist, they do not currently offer the same reach, scale, or return on investment as Google Ads. A sudden limitation on Google could leave businesses scrambling to adapt without viable substitutes.

Then there’s innovation. Google’s position enables it to invest heavily in technologies like AI, which has significantly improved the precision and capabilities of its advertising tools. Restricting its operations might slow down innovation, affecting the broader advertising ecosystem.

And, of course, there’s the risk of over-regulation. While regulation can ensure fair competition, excessive or misdirected interventions may inadvertently harm businesses and consumers by increasing complexity, costs, or inefficiencies in digital marketing.

Ensuring fair competition without undermining the value and efficiency that Google provides to businesses. A balanced regulatory framework is essential to protect both innovation and fair access.

The CMA’s investigation is an opportunity to ensure competition thrives without undermining the value and efficiency that Google provides. But also has the potential only to serve other search engines and not the consumers it claims to serve.

Sources:

Competition and Markets Authority. (2025, January 14). CMA to investigate Google’s search services. GOV.UK. Retrieved from https://www.gov.uk/government/news/cma-to-investigate-googles-search-services