Professional woman at desk viewing an online shop interface on desktop computer with +75% revenue growth chart, symbolising e-commerce sales boost through PPC advertising.

Client: Hobby & Specialty Ecommerce

Timeframe: 12

Main Service: PPC Management

Extra Service: Digital Marketing Strategy

ROI: 718%

The Challenge

An e-commerce company approached us with a challenge: Their sales dropped dramatically in 2023. They want to increase their revenue and know that Google Ads is the way to go, but they don't want to invest in campaigns that will bleed them dry. So they came to us for help.

Their primary goal is to increase their e-commerce revenue. They were running Google Ads, but only at a minimal level, and they are not using their Google Merchant Account. They know the potential of PPC to drive revenue but want it managed effectively to maximise results. This involved:

  • Identifying where best to invest their budget to increase e-commerce revenue.
  • Identifying what their customer base is looking for.
  • Determining the best campaign type to reach their target audience effectively.
  • Establishing clear goals and metrics to measure the success of their scaled PPC efforts.
  • Ensuring correct tracking to measure results accurately.
  • Optimising campaigns to ensure a strong return on investment as they increased their budget.

The Solution

Clk Marketing Agency addressed these challenges by fostering a collaborative partnership with our client built on trust and open communication. This enabled us to implement a comprehensive and adaptable PPC strategy:

  • Client Empowerment: The client placed significant trust in our agency, granting us the autonomy to design and execute a PPC strategy tailored to their specific goals. This trust was crucial in allowing us to make strategic decisions without constant second-guessing.
  • Strategic Freedom: We leveraged this trust to implement a flexible PPC strategy. This involved continuous testing of different approaches, including new campaigns and bidding strategies.
  • Agile Optimisation: We closely monitored campaign performance, making ongoing adjustments to optimise results. This included refining keyword targeting, improving ad copy, and adjusting bids to maximise ROI.
  • Transparent Communication: We maintained open communication with the client, providing regular updates on campaign performance, explaining the rationale behind their strategies, and proactively addressing any concerns. This transparency helped to maintain the client's trust, even when initial tests did not produce the desired outcomes.
  • Data-Driven Approach: We used a data-driven approach, leveraging analytics to identify areas for improvement and make informed decisions about campaign optimisation.

The Results

Clk Marketing Agency's approach yielded significant results for the client:

  • Revenue Growth: The client experienced a 75% increase in revenue directly attributable to PPC advertising within the reporting period.
  • Exceptional ROI: The client achieved an impressive 718% return on ad spend, generating £7.18 in revenue for every £1 invested in PPC.
  • Target Exceeded: Clk Marketing Agency and client surpassed the PPC revenue targets set at the beginning of the year.
  • Stronger Partnership: The successful outcome reinforced the value of the collaborative approach, highlighting the importance of client trust and Clk Marketing Agency’s expertise in achieving optimal PPC performance.

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